1. We offer 7 to 10 days hassle-free returns & exchange from the date of delivery and a further 5-7 days for the returned product(s) to reach us. We also offer reverse pick-up services. A reverse shipment fee of Rs 100 will be charged at the time of refund per order, regardless of the number of items within that order.
2. Company will try Pick-up twice. If the courier company is unable to pick up the shipment, Customers will have to ship the product back on their own. Reverse Pick Up facility is subject to the availability of the service in your area pin code.
3. Products need to be returned in the same condition as delivered. If the returned product is damaged/worn out or tampered in any manner, refund policy will not be applicable.
4. Kindly allow 7 days for the return to be processed and the amount to be reflected in your bank account.
5. Shipping Charges are Non-Refundable.
6. You can get in touch with us about any issues at the following contact modes. We will be happy to help. For a quicker response, send us a all queries will be solved between Monday-Saturday, 10am-8pm.
Instagram : mitrism_
Email Id : mitrismbrand@gmail.com
support@mitrism.com
Whatsapp : +91 9650871801
Facebook ID : www.facebook.com/Mitrism
7. You can cancel the order within six hours of placing the order, after that the cancellation will not be accepted.
*SELF-SHIPPING OF ORDERS FOR RETURNS:*
PLEASE NOTE: We request that you do not use The Professional Couriers for self return as they are not reliable and the package will not be accepted at the warehouse. Please make sure your courier costs do not exceed the amount stipulated above. We recommend using ‘Speed Post’ as your courier service. Speed Post is a Government of India owned entity and has the most widely distributed postal network in India.
